FAQ


HOW IT WORKS

Q: Can I use headphones with this monitor?
A: Yes you can, it comes with a 3.5 mm Aux port.

Q: How can I extend and mirror my laptop's display?
A: The Desklab is just like a regular computer monitor! You can plug it in directly and it can either extend or mirror your computer's display regularly.

Q: Can I attach two Desklab monitors to my laptop?
A: Yes! The Desklab is just like any monitor and you can connect several Desklab monitors at once to mirror or extend your screens. We're biased, but our team likes having 2 at least a minimum of 2 separate Desklab monitors to maximize productivity!

Q: Does Desklab require any downloads, software or drivers?
A: Nope! Just plug and play!

Q: I am using my Desklab with my Mac/Windows computer and it suddenly doesn’t work. What should I do?
A: Consult your user manual for more detailed troubleshooting or email us at support@desklabmonitor so we can help you out! If all else fails, we have a 1 year warranty, so we got you covered!

Q: Can a stylus be used for accurate hand drawing?
A: Yes, the Desklab is compatible with styluses!

Q: Can this be used as a solo monitor?
A: Yes it can!

Q: Are the speakers on the back or side?
A: On the back of the monitor! We wanted to keep the front as large and as free of clutter as possible!


WHAT‘S IN THE BOX

Q: What comes with my Desklab?
A: 1 x USB C to USB C Cable, 1 x HDMI to mini HDMI cable, 1 x Desklab 1080p or 1x Desklab 4K monitor. If you get the 4K model it comes with a USB C charging plug as well - the 1080p model does NOT come with a charging plug. Note purchase of the monitor does NOT come with the stand/cover and the cover should be purchased separately!

Q: What is the length of the included cables?
A: 3 feet USB C Cable and HDMI to mini HDMI cable.

 

PRODUCT AVAILABILITY

Q: Can I make a bulk purchase?
A: Yes! Please contact us at support@desklabmonitor.com if you are interested!

Q: Do you wholesale or work with third party dealers?
A: We do not sell directly on third party websites such as Amazon, Walmart, Rakuten, or Aliexpress and our warranty will not cover purchases made on third party platforms